WHAT ARE YOU LOOKING FOR?
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Notices
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Known Issues
- Facebook account log-in issues [Resolved]
- Solus Magic Quartz (obtained from Daily Attendance Reward day 27th) [Under Investigation]
- "[1st Recovery] The Hope of Ring Recovery" Quest Issue [Resolved]
- Jahav's Secret Chest - missing chance info. (Under Investigation)
- Request board Freezing / Looping Acceptance without reward [RESOLVED]
- Thai language setting not available
FAQ
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Gameplay
- How does Customization work?
- How does Grant Option work?
- What is Option Transmutation?
- How does Fusion work?
- How do I Dismantle items?
- How does an Enchant Transfer work?
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Account
- Server Merge FAQ
- How to Connect your account
- How do I use coupons?
- What are the different log in methods?
- How can I delete my account?
- How do I contact Customer Support?
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Technical
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Payment
- What is the refund policy for real money purchases?
- My payment keeps getting declined. What should I do?
- I didn't get the items I have purchased, what should I do?
- I got charged twice for a single purchase. What should I do?
- I wish to refund a purchase. What should I do?
- I got charged for a purchase I didn't make. What should I do?