WHAT ARE YOU LOOKING FOR?
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Notices
- Service Termination FAQ
- Updates to Our Terms of Use (July 13)
- Characters Unable to Proceed with「1ST ANNIVERSARY FESTIVAL] Event
- Server Maintenance Notice - July 12, 2022
- Region Scramble Compensation (Asia Servers)
- Pontifex's Christmas Pack
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Known Issues
- Mailbox Items not claimable [RESOLVED]
- Black Market Merchant appears at the wrong times [UNDER INVESTIGATION]
- Hidden Quests during Jumping Event issue [UNDER INVESTIGATION]
- Boss Card Crafting [Under Investigation]
- Game freeze issue with auto navigation in Fox Plains map [UNDER INVESTIGATION]
- Apple Login Issue [UNDER INVESTIGATION]
FAQ
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Gameplay
- Battlefield of Valhalla - Guide
- Buddy Farm
- Buddy Training
- How does Customization work?
- How does Grant Option work?
- What is Option Transmutation?
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Account
- Server Merge FAQ
- How to Connect your account
- How do I use coupons?
- What are the different log in methods?
- How can I delete my account?
- How do I contact Customer Support?
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Technical
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Payment
- What is the refund policy for real money purchases?
- My payment keeps getting declined. What should I do?
- I didn't get the items I have purchased, what should I do?
- I got charged twice for a single purchase. What should I do?
- I wish to refund a purchase. What should I do?
- I got charged for a purchase I didn't make. What should I do?