Server Merge FAQ

1. Q1: What happens to the currency and items I own? 
2. Q2: Which of my characters can I activate and continue to use after server merge? 
3. Q3: What happens if I have more than 4 characters in my roster before server merge? 
4. Q4: What happens to the character slots after server merge? 
5. Q5: What are the conditions of [Unused Characters] that will be deleted at server merge ?
6. Q6: What if there are duplicate character names upon server merge? 
7. Q7: Can I change my character name after the server merge? 
8. Q8: What if there are duplicate Guild names upon server merge?
9. Q9: What will change regarding guilds upon server merge?
10. Q10: What happens to my residence (homestead) upon server merge?
11. Q11: What happens to the items in storage (dresser) upon server merge? 
12. Q12: What happens to my Display Stand upon server merge? 
13. Q13: What happens to Rankings upon server merge? 
14. Q14: What happens to my list of Followed Players?
15. Q15: What happens to the Royal Pass?
16. Q16: What happens to items inside the Exchange (market) upon server merge? 
17. Q17: What happens to limited-time items and packages purchased prior to the server merge?
18. Q18: My character waiting to be added to the active character roster disappeared before server merge… What should I do?
19. Q19: What will happen to my attendance board? I need to check attendance daily!
20. Q20: What happens to the Sleep Mode buff activated for my characters after server merge?
21. Q21: What happens to the Season Events available under the Events tab after server merge?
22. Q22: What are some in-game contents that will close due to the server merge?
23. Q23: Will Character Slot Expansion Ticket stop selling during server merge? Will character creation for some servers become unavailable for a limited time

Q1: What happens to the currency and items I own? 

Answer: 

Currencies and items will be merged as below. 

• Moonlight Butterfly is server shared, so will be added up then merged. 
  • For example if you had 300 Moonlight Butterflies in Server A, 50 on Server B, and 30 on Server C, and if these 3 servers are merged, then you will have 380 Moonlight Butterflies in total after the server merge.
• Character specific bound currencies, such as Red Butterfly, Gold, Insignia, etc. will remain bound to each of the characters. 
• Any items not mentioned in our server merge announcements will remain with the character. Please check the currency/item status of your characters before the server merge.
• To use these, you must move the character from a [Temp Character Slot] to a [Character Slot] and login to the character. 
• Mileage is server shared as well and will be added up then merged on your account.
• For more details on how to place characters in the Character Slot, please read the below FAQ.
  

Q2: Which of my characters can I activate and continue to use after server merge? 

Answer: 

After the server merge, all characters will be placed in [Temp Character Slots].

You can move the characters you want to use to the [Character Slot].

The number of character slots you have after the merge will depend on how many you opened up prior to the merge.

■ How to move characters from the temp character slots

1) Select the character you wish to move from the Temp Character Slot.

2) Touch the 'Take Out' button below the Temp Character Slot.

3) Touch the 'End Character Selection' button.

Once you move a character [Temp Character Slots] will have a 90 day expiration date, and you cannot return characters back to the Temp Character Slot. If you had more than 4 characters before the server merge, please refer to the FAQ below.

Q3: What happens if I have more than 4 characters in my roster before server merge? 

Answer: 

You can have up to 4 characters per server. This will also apply after the server merge.

Therefore, if you had 4 characters in Server A, and 3 in Server B, you can only use 4 out of the 7 characters you have after the server merge.

Characters will be placed in the Temp Character Slots after the merge.

Choose carefully the ones you wish to use and place them in the Character Slots.

Q4: What happens to the character slots after server merge? 

Answer: 

Moonlight Sculptor provides 2 character slots as base and you can use Character Slot Expansion Tickets to expand to have up to 4 character slots.

The available number of character slots will remain the same after the server merge.

If you’ve expanded slots in multiple servers, the available number will be set to the server with the most slots expanded.

If you’ve proceeded with the character slot expansion but it did not get applied, the [Red Butterfly] you used to purchase the Character Slot Expansion Tickets will be refunded to your mailbox.

For example, if servers A, B, and C were merged into D, the [Red Butterfly] refund you get will be as below.

• Example 1. No character slot expansions in any of the servers.
• Server A: 2 Character Slots (No extra slots)
• Server B: 2 Character Slots (No extra slots)
• Server C: 2 Character Slots (No extra slots)
• Merged Server D: 2 Character Slots available

No character slot expansions were done, so only the base 2 slots will be available, with no [Red Butterfly] refunds.

• Example 2. Character slots expanded in some of the merged servers
• Server A: 2 Character Slots (No extra slots)
• Server B: 3 Character Slots (1 slot expansion)
• Server C: 3 Character Slots (1 slot expansion)
• Merged Server D: 3 Character Slots available (1 remaining slot locked)

The most expanded character slot number will be applied, 3 character slots, to the merged server, with 1 expansion slot refunded with [200 Red Butterflies].

Also, characters that met certain conditions were deleted during server merge, so please read on below for the conditions of Unused Characters.

Q5: What are the conditions of [Unused Characters] that will be deleted at server merge ?

Answer: 

To provide a more stable gameplay environment, [Unused Characters] will be deleted with the server merge.

Conditions for [Unused Characters] are as follows:

■ What are Unused Characters?

1. Unused character name: Character names reserved during pre-registration, but not used on a character on the day of the server merge.
2. Unused characters: Created characters that have not been used.

■ [Unused Characters] that will be deleted during the server merge.

1. Characters with no payment history.
2. Characters below level 19.
3. Characters with no login history for the past 60 days or more.

Characters considered unused and deleted during the server merge cannot be recovered.

Please check your characters and their items/currency before the server merge.

Below are examples of unused characters.

■ Unused character examples

Character [A]

 (a) Has no payment history

 (b) At Level 50

 (c) Last login was 61 days prior to the server merge

   → (a) and (c) meet the deletion condition, but (b) does not, so this character will not be deleted.

Character [B]

 (a) Has no payment history

 (b) At Level 15

 (c) Last login was 61 days prior to the server merge

   → This character meets all conditions for deletion, so will be deleted.

Q6: What if there are duplicate character names upon server merge? 

Answer: 

To prevent characters having the same name in the merged server, characters with the same name will have a random number added to their names.

This is because characters from different servers can have the same name.

All characters will receive a complimentary [Character Name Change Ticket] in their mailbox after the server merge.

This ticket must be used within 90 days or it will expire.

We recommend you use the ticket to choose a name you like.

It will also be possible to change your name back to your original character name using the ticket.

If characters with the same name are merged into a single server, the below process will occur:

• Example1. Servers A & B merged into C
• Before merge: Character [ImSculptor] exists in both servers A and B
• After merge: Each of the characters will be renamed [ImSculptor10431] and [ImSculptor10221]

 Also, unused reserved names are also flagged for deletion during the server merge.

Q7: Can I change my character name after the server merge? 

Answer: 

Some characters from different servers with the same name will have their names randomly changed, so a complimentary [Character Name Change Ticket] will be distributed to all relevant characters.

Character Name Change Ticket distributed upon server merge must be used within 90 days.

And any character names reserved during pre-registration which were not used will be flagged as [Unused Character] and be deleted with the server merge.

Make sure to check the conditions of unused characters again and choose a character name you want after the server merge.

Q8: What if there are duplicate Guild names upon server merge?

Answer: 

Since the server merge involves merging multiple servers into a single server, there's a possibility that duplicate Guild names could exist.

To prevent duplicate Guild names, a number will be placed behind the Guild name if it shares a duplicate name.

For example, if there are two guilds named [Moonlight Sculptor] in the merged server,

then each of the duplicate guild's names will be changed to [Moonlight Sculptor01] and [Moonlight Sculptor02].

After the servers have been merged, there will be a feature which allows you to change Guild names.

You can change your Guild name once for free after the servers have merged, so you can change the name of your Guild.

However, please note after you change your Guild name once, you need to spend Moonlight Butterflies or 200 Red Butterflies to change the Guild name again.

Q9: What will change regarding guilds upon server merge?

Answer: 

Inactive guilds will be removed and Guild rankings will be reset in order to provide a stable environment after the server merge.

■ Guild Rankings Reset

• Guild information will remain (only the Guild will reset).

■ Removal of Inactive Guilds

• Based on the date of the server merge, Guilds in which ALL guild members have not logged in for longer than 30 days will be removed.

Upon the server merge, guilds with duplicate names will have numbers added to their guild name to differentiate them.

You can change the guild name for free once after the server merge, so change your guild name if you would like to!

Q10: What happens to my residence (homestead) upon server merge?

Answer: 

When the servers are merged, the most expensive house will remain in cases where you have houses in each server.

Items placed in all houses such as furniture and sculptors will be sent to your account mailbox after the server merge.

However, please note that gold used to purchase a house which can no longer be used cannot be restored.

If you have a lot of items placed in your house prior to the server merge and therefore have over 100 items sent to your mailbox, then you can obtain all items from your mailbox and then reconnect to check and claim any remaining items.

Q11: What happens to the items in storage (dresser) upon server merge? 

Answer:

If you were using storage in each server prior to the server merge, then your items will be merged as follows;

■ Storage Merge Criteria

1. In terms of storage capacity, the storage will be merged to the one with the most slots.
2. If you expand a slot using [Red Butterflies] for the storage which is no longer accessible, then the Red Butterflies used to expand such slots will be returned to your mailbox.
3. Items will be stored in order of weight.
4. If the amount of items exceeds the storage capacity, the excess items will be sent to your mailbox.

The General Storage Box, Fridge, and Loot Storage Box will be merged with the same conditions.

Items sent to your mailbox due to exceeding storage capacity will be in an unlocked/unsealed state.

If you have too many items placed in your storage and therefore have over 100 items sent to your mailbox, then you can obtain all items from your mailbox and then reconnect to check and claim any remaining items.

Q12: What happens to my Display Stand upon server merge? 

Answer: 

If you expanded and used display stands on multiple servers, then they will be merged like the following.

■ Display Stand Merge Criteria

1. It will merge to the Display Stand that was expanded the most.
2. Items used to expand Display Stands which can no longer be used will not be returned.
3. Display Stands and sculptors displayed will be sent to your account mailbox upon server merge.

■ Example of Display Stand Merge

• Example 1. If 1 or more slots were expanded prior to the server merge:
• 1 default slot on server A (Total 1 slot)
• 1 default slot and 1 expansion slot on server B (Total 2 slots)

→ A total of 2 slots (1 default slot and 1 expansion slot) will be opened on the merged server C.

• Example 2. If 2 or more slots were expanded prior to the server merge:
• 1 default slot and 1 expansion slot on server A (Total 2 slots)
• 1 default slot and 3 expansion slots on server B (Total 4 slots)

→ A total of 4 slots (1 default slot and 3 expansion slots) will be opened on the merged server C.

If you have a lot of sculptors placed prior to the server merge and therefore have over 100 items sent to your mailbox, then you can obtain all items from your mailbox and then reconnect to check and claim any remaining items.

Q13: What happens to Rankings upon server merge? 

Answer:

All rankings excluding character rankings and Fame will reset. This includes resetting rankings of PK, tournament, Duel Arena, Fishing, and so on.

We're resetting the rankings for the fairness of the game, since adventurers from different servers are joining into one. 

Once the servers have been merged, XP and Fame from the merged server are accumulated separately.

Q14: What happens to my list of Followed Players?

Answer: 

Your list of Followed Players will not be affected and any registered players on the Follow List or Blocked list will remain the same.

Q15: What happens to the Royal Pass?

Answer: 

Given a case where you have Server A and Server B merging, Royal Pass will follow the policies set forth:

1. You have both (free) Sculptor's Way that gives Basic Rewards and (paid) Sculptor's Way PLUS that gives PLUS Rewards in both Server A and Server B:

- Your records of missions completed on the (paid) Sculptor's Way PLUS will remain after server merge and records of the missions completed on the (free) Sculptor's Way will be deleted.

1. You have (paid) Sculptor's Way PLUS left in both Server A and Server B:

- Your record of the lowest level mission completed on one of your Royal Passes will remain.  

- The unclaimed rewards on the Royal Pass with the higher level missions completed will be sent to your mailbox as its records will be deleted.

- If your records of missions completed are the same on both passes, any unclaimed rewards of the Royal Pass you started earlier will be sent to your mailbox. Afterwards, the records of this earlier pass will be removed. (The Royal Pass that was started later will keep its records).

1. You have (free) Sculptor's Way left in both Server A and Server B:

- Your record of the lowest level mission completed on one of your Royal Passes between the two servers will remain. For example if you had reached up to Mission 2 on Server A and Mission 5 on Server B, then after the server merge your record of achievement up to Mission 2

Q16: What happens to items inside the Exchange (market) upon server merge? 

Answer:

Just like the other systems, the Exchange is also merged into a single server, so items or biddings placed prior to the server merge will be canceled.

 Canceled items and biddings will be sent to your mailbox.

Also, the Max/Min prices for the items will be newly adjusted after the server merge according to the amount of items traded, so the exchange prices may be different from their prices prior to the server merge.

Please note that item prices are set to certain prices depending on the amount of the items traded.

Q17: What happens to limited-time items and packages purchased prior to the server merge?

Answer: 

Limited-time items and packages purchased prior to the server merge will be handled like the below.

■ What happens to Limited-time Items (Daily Benefit packages) upon server merge?

• Example 1. If you purchased the same Daily Benefit package from each server:
• Daily Benefit applied on Server A: Daily Butterfly Benefit (Days remaining: 10 days)
• Daily Benefit applied on Server B: Daily Butterfly Benefit (Days remaining: 5 days)
• Daily Butterfly Benefit applied to the merged Server C:

 → Daily Butterfly Benefit (Days remaining: 10 days) + Daily Butterfly Benefit (Days remaining: 5 days) = 15 days applied

• Example 2. If you purchased different Daily Benefit  packages from each server:
• Daily Benefit applied on Server A: Daily Butterfly Benefit (Days remaining: 10 days)
• Daily Benefit applied on Server B: Daily Growth Benefit (Days remaining: 5 days)
• Daily Butterfly and Growth Benefit applied to the merged Server C:

  → Daily Butterfly Benefit (Days remaining: 10 days) + Daily Growth Benefit (Days remaining: 5 days) =  Separately applied as is.

■ What happens to the Growth Pack (Level Up Event) upon server merge?

• Example 1. If you purchased the same Growth Pack from each server:

→  In the merged server C, the Growth Pack's level bonus will be applied to the character with the highest level among the characters who have purchased the Growth Packs.

All other 'Special' rewards that your other characters could have gained from the Level Up milestones will be sent to your mailbox.

For example, if Character A (Lv. 60) on Server A and Character B (Lv.1) on Server B both purchased the same "Growth Pack" but did NOT collect any rewards:

• Character A: Can obtain the "Growth Pack" rewards from the event screen after the server merge.
• Character B: Cannot obtain the "Growth Pack" reward from the event screen after the server merge.

→ Instead, the level Milestone reward (Lv. 10–Lv.130) from the Growth Pack will be sent to your mailbox.

Products other than the Daily Benefits packages and Growth Packs are bound to the characters, therefore will remain bound to the characters.

Growth Packs are bound to the "highest level character to receive the reward after purchasing the package."

Please note that other purchase limit items will be merged as follows:

■ Purchase Limit Package Merge Criteria

1. Character purchase limited items: Maintains each character's purchase limit as they were prior to the server merge.
2. Account purchase limited items: Adds up the purchase limit from each server.

Q18: My character waiting to be added to the active character roster disappeared before server merge… What should I do?

Answer:

After the server merge, the standby time for character deletion will be changed from 7 days (247 hrs.) to 1 day (24 hrs.).

Characters which were standing by to be deleted prior to the server merge will have their remaining standby time adjusted like the following after the server merge.

■ How characters standing by for deletion will be handled after server merge

1. Based on the time of the server merge, if 24 hours have passed for a character awaiting deletion, the character will be deleted immediately upon server merge without any standby time.
2. Based on the time of the server merge, if 24 hours have NOT yet passed for a character awaiting deletion, the remaining standby time will be displayed after the server merge. (24 hr. - time already passed)

If a character that you did not request for deletion has disappeared, it might have been categorized as an Unused Character during the server merge.

Q19: What will happen to my attendance board? I need to check attendance daily!

Answer: 

The Daily Attendance Event board (28 days) will pause during server merge maintenance, get reset as it will have new rewards, then will restart after the server maintenance ends from Day 1. Guild attendance ends August 8th, before the server merge maintenance.

New and Returning Attendance will end August 16th, 14:59 UTC and reset again after server merge maintenance but with the same rewards.

Attendance Event	Event Period	Action taken
Daily Attendance Event	Launch—Until further notice. *Resets 1st day of every month	Pauses temporarily on server merge maintenance day → Proceeds briefly after server merge maintenance → Resets with new rewards with next regular maintenance where all players start from Day 1.
Special Attendance (New Adventurer)	(Previous) 5/21—5/20/2022 →  (New) Ends 8/16, 14:59 UTC	Ends 8/16, 14:59 UTC and will not restart until further notice. Current plans are to revamp the attendance board and present it again at a later date.
Returning Adventurer Attendance	(Previous) 6/23—Until Further Notice → (New) Ends 8/16, 14:59 UTC	Ends 8/16, 14:59 UTC and will not restart until further notice. Current plans are to revamp the attendance board and present it again at a later date.
Guild Attendance Event	6/28—8/8/2021	Ends before server merge maintenance.

Q20: What happens to the Sleep Mode buff activated for my characters after server merge?

Answer: 

The remaining buff time for Premium Sleep Mode which enables item acquisition during Sleep mode from each server will be added together onto your character after the server merge.

For example, if you own 2 characters under Sleep Mode, and if 1 of them are in a 'Temp Character Slot,' you will get a pop-up messaging notifying you of the Temp Character in Sleep Mode. You will still be able to log-in with a character not in Sleep Mode even so.

The Sleep Mode buff will remain the same after server merge, as the buff is account-bound. For example, if you had 4 hours of Sleep Mode remaining on Server A and 4 hours remaining on Server B, then the combined hours of Sleep Mode returned to your account after server merge of these 2 servers will be 8 hours.

You can log-in to each character you own per server to use the Sleep Mode buff as the Sleep Mode buff can be used character bound. If you log-in with Character A and use 2 hours of Sleep Mode, you can also log-in with Character B and use up the remaining 6 hours of Sleep Mode Buff (given that you had 8 hours of Sleep Mode buff remaining after Server Merge).

Q21: What happens to the Season Events available under the Events tab after server merge?

Answer: 

After the server merge, only the highest record of achievement in the Season Events (if you had played on multiple servers) will remain.

For example, if you had been participating in Season Events in both Server A and Server B, your records will be affected likewise: 

[Record Before Server Merge]

- Character A: Used 40 Mysterious Buddy Eggs in the Egg Bonanza + Completed all of Moonlight Maximum Event

- Character B: Used 20 Mysterious Buddy Eggs in the Egg Bonanza + Completed 2 out of 9 steps on the Moonlight Maximum Event

[Record after Server Merge]

- Character A: Used 40 Mysterious Buddy Eggs in the Egg Bonanza + Completed all of Moonlight Maximum Event

- Character B: Used 40 Mysterious Buddy Eggs in the Egg Bonanza + Completed all of Moonlight Maximum Event

Some of the Season Events will have some dates revised due to the server merge. Of course season events that end before server merge happens will not be affected and no change to the event schedule is needed.

Any unclaimed rewards that do not get claimed after Season Events ends cannot be recovered, so please make sure to claim them if they are available before server merge.

Any unprogressed missions cannot be recovered after server merge so please mind the server merge schedule. 

"Bonanza-type' events where the more items you open (such as Mysterious Buddy Egg or Precious Sculpture Pot) will end with server merge maintenance and continue afterwards. 

There will be newly-revamped version of Jahav's Secret Chest that will replace the chest soon thus we've decided to conclude the event earlier than scheduled. 

Please check the new times of the events in the table below:

Event Name	Previously Announced  Event Period	New Event Ending Time
Moonlight Maximum Event	2021/05/21—2021/12/31	Unaffected; remains the same.
Let's Scramble Event	2021/07/06—2021/08/16	Ended early due to server merge maintenance. We apologize for the late notice and we'll plan to provide similar events in the near future
Mysterious Buddy Egg Bonanza	2021/06/23—2022/06/23	Unaffected; remains the same after server merge maintenance.
Jahav's Secret Chest Bonanza	2021/07/06—2022/06/23	Pauses then continues after server merge maintenance—2021/11/13 (Mon.) 14:59 UTC
Precious Sculpture Pot Bonanza	2021/07/20—2022/07/20	Unaffected; remains the same after server merge maintenance.
Sculpture Master Event	2021/07/20—2021/08/18	Pauses then continues after server merge maintenance—2021/09/13 (Mon.) 14:59 UTC
Beat the Heat of Serraborg Event	2021/07/06—2022/08/16	Ends before server merge so not affected.

• Please try to participate and claim your rewards for each event as much as possible before the server merge as events cannot return to the state before the server merge, 

Q22: What are some in-game contents that will close due to the server merge?

Answer: 

1. Region Scramble

Please note server merge may affect in-game contents such as Region Scramble.

Due to the server merge maintenance happening on Tuesday, August 17th, the Region Scramble planned on August 15th (Sun.) will not progress.

Thus, all the Guild Coins used as request cost to [Request Scramble] during 8/1/2021 (Mon.)—8/7/2021 (Sat.) will be returned fully after the server merge occurs.

Requests to participate in Region Scramble will become available again after the server merge, so you should be able to participate in the 8/22/2021 (Sun.) Region Scramble.

• Once again please note 8/15 Region Scramble will not progress.
• Region Scramble will be available after the 8/17 server merge.
• Any Guild Coins used as request costs during 8/9—8/14 will be returned after server merge.

8/9 (Mon)	8/10 (Tues)	8/11 (Wed)	8/12 (Thurs)	8/13 (Fri)	8/14 (Sat)	8/15 (Sun)
Guild Coins used as request cost to [Request Scramble] during this period will be returned after server merge						Region Scramble Unavailable
8/16 (Mon)	8/17 (Tues)	8/18 (Wed)	8/19 (Thurs)	8/20 (Fri)	8/21 (Sat)	8/22 (Sun)
[Request Scramble] Unavailable	Server Merge	[Request Scramble] available again after server merge is complete				Region Scramble Available

2. Battlefield of Valor + Duel Arena

Due to the server merge maintenance, the Battlefield of Valor planned on August 15th (Sun.) will not progress. Battlefield of Valor will progress again from 8/22 (Sun.) after server merge.

Thus, Duel Arena from August 9th (Mon.) running up to August 17th (Tues.) will not be available. Duel Arena will progress again after server merge.

As your Duel Arena Rank must be within the TOP 100 to participate, please note both Duel Arena and Battlefield of Valor schedule pausing in regards to the server merge.

8/9 (Mon)	8/10 (Tues)	8/11 (Wed)	8/12 (Thurs)	8/13 (Fri)	8/14 (Sat)	8/15 (Sun)
Duel Arena Still Available (But Duel Arena ranking not tallied)						Battlefield of Valor Unavailable
8/16 (Mon)	8/17 (Tues)	8/18 (Wed)	8/19 (Thurs)	8/20 (Fri)	8/21 (Sat)	8/22 (Sun)
Duel Arena Unavailable	Server Merge	Duel Arena Available				Battlefield of Valor Available

Q23: Will Character Slot Expansion Ticket stop selling during server merge? Will character creation for some servers become unavailable for a limited time?

Answer: 

For smooth transition of server merge, Character Slot Expansion Ticket will not be sold temporarily and character creation will not be possible for a limited time.

• Character Slot Expansion Ticket Temporarily Unavailable
• From 2021/08/15 (Sun) 09:00 UTC until after Server Merge is complete.

• (New) Character Creation Unavailable

• From 2021/08/15 (Sun) 09:00 UTC until after Server Merge is complete.

• From 2021/08/15 (Sun) 09:00 UTC—2021/08/17 Server Merge maintenance, new character creation will still be available on NA-03, AS-03, and EU-02.

• After server merge maintenance, character creation will be available on all merged servers